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Guidelines for Quick Turn Orders
Please note the following current restrictions associated with the Protomold 1, 3 or 5 business day premium quick turn services. If you feel your situation almost fits within the rules, call your salesperson (0870 723 0000) and we’ll see what we can do.
1. A confirmed order must be received by 12:00 PM UK time on the day you order. See below for definition of “confirmed order.” Note: ProtoQuote® will not automatically prevent you from setting options that may disqualify you from 1 business-day service.
2. The order will ship via FedEx, DHL or UPS the next business day.
3. Side-pulls (cam actions), hot-tip gates, contoured ejectors and family moulds are not available for 1 business-day turnaround.
4. Part dimensions (after adjusting for any resin shrinkage) cannot exceed 70mm x 63mm x 25mm in X, Y, and Z respectively. The Z-dimension of 25mm is the mould-opening direction.
5. Your part complexity must be such that we can mill the moulds in the allotted time. ProtoQuote won’t allow a 1 business-day premium quick turn option if your part is too complex.
6. Your surface finish must be either F0 or F1.
7. The following resins are approved for 1 business-day turnarounds (ensures the resin is on hand and properly dried). Sorry, no colourants at this time.
a. Polylac PA717C BK Black (ABS)
b. Iupilon S3001R Clear (Polycarbonate)
c. Iupital F20-03 Natural (acetal)
d. Zytel 70G30HSL BK Black (Nylon 66 30%GF)
e. Exxon Mobil HMA016 (MFI20) Natural (HDPE)
f. PP PP7064 L1 Natural (Polypropylene)
8. Pre-approvals of Protomold-determined ejector or gate layouts occur by placing an order for 1 business-day turnaround. If gate or ejector layouts are important, they need to be agreed upon before placing the order. Contact your salesperson (0870 723 0000) for assistance.
9. Sample quantity is limited to 50 pieces.
10. In rare instances, high demand may require we turn away 1 business-day turnaround orders due to capacity. When in doubt, contact your salesperson.
1. A confirmed order must be received by 12:00 PM UK time on the day you order. See below for definition of “confirmed order.”
2. The order will ship in the afternoon via FedEx, DHL or UPS on the third business day after the day we receive the order.
3. Side-pulls (cam actions), hot-tip gates and family molds are not available for 3 business-day turnaround.
4. Mould price, including quick-turn premium, should be less than £3000.
5. If you supply your own resin, it must arrive at Protomold by noon on or before business day two. Delays in receiving material may delay processing your order, and the expediting premium will still apply.
6. Gate and ejector layouts must be responded to within 2 hours of being sent. Delays in responding to gate/ejector layouts may delay processing your order, and the expediting premium will still apply.
7. In rare instances, high demand may require we turn away 3 business-day turnaround orders due to capacity. When in doubt, contact your salesperson.
1. A confirmed order must be received by 12:00 PM UK time on the day you order. See below for definition of “confirmed order.”
2. The order will ship in the afternoon via FedEx, DHL or UPS on the fifth business day after the day we receive the order.
3. Your part may include one moderately-complex or two very simple side-pulls (cam actions). Note that standard 15 business day turnaround moulds may have up to four side-pulls.
4. Family moulds may include two simple parts.
5. A limited amount of A2 finish will be allowed.
6. Mould price, including quick-turn premium, should be less than £5000.
7. Customer supplied resins must arrive at Protomold by noon on business day four. Delays in receiving material may delay processing your order, and the expediting premium will still apply.
8. Gate and ejector layout approvals must be completed within 4 hours of being sent. Delays in approvals may delay processing your order, and the expediting premium will still apply.
9. In very rare instances, high demand may require we turn away 5 business-day turnaround orders due to capacity. When in doubt, contact your salesperson.
“Confirmed Order” means we have a PO (faxed or emailed), or a credit card number, and your ProtoQuote is finalized on line. “Finalized” means you have set the options on your ProtoQuote and have clicked the “Finalize” button.
For established customers with credit terms where we already have “bill to” and “ship to” addresses, a PO number may be sufficient to start processing your order.
For new customers not using a credit card, we recommend establishing credit prior to trying to get a quickturn order placed.
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